“G-Site’s level of service and sales-first capabilities are unmatched. They understand the roofing business better than anyone and built a system that fuels nonstop growth. We’ve never seen results like this.”
Client Overview
Crabapple Roofing is a full-service commercial roofing contractor headquartered in Atlanta, Georgia, with additional offices in Charlotte, North Carolina. Since 2010, they’ve grown into a regional leader across the Southeast covering Georgia, Alabama, South Carolina, North Carolina, and Tennessee.
The company employs over 70 trained professionals and generates approximately $64 million in annual revenue, ranking #44 on the 2025 Top 100 Roofing Contractors in the U.S. list. Their services span new roof installation, large-scale replacements, leak detection, and preventive maintenance for industrial and commercial properties.
The Challenge
Despite their scale, Crabapple’s marketing wasn’t keeping pace with growth.
- The company relied heavily on word-of-mouth and outdated digital strategies.
- Their website generated traffic but few leads.
- Local ads lacked attribution they couldn’t see which channels drove revenue.
- Competitors were dominating Google for commercial roofing searches.
Crabapple needed a sales-first marketing engine that generated qualified leads, booked more commercial projects, and delivered measurable ROI not just “visibility.”
The Solution: G-Site’s Sales-First System
G-Site installed a fully integrated marketing system built for sales, not just clicks.
1. Websites that Build Trust & Drive Sales
- Rebuilt Crabapple’s website as a conversion-optimized lead machine.
- Added job-type pages (repairs, replacements, maintenance) with real photos, trust badges, and on-page forms.
- Showcased results, safety credentials, and certifications from Carlisle, GAF, and Firestone to increase authority.
2. Local Ads – Get Seen First on Google. Get More Calls.
- Targeted Google Ads campaigns for “Commercial Roof Replacement Near Me” and high-intent B2B keywords.
- Implemented call-tracking and ROI attribution to every ad.
- Result: More booked inspections per dollar spent.
3. SEO – Rank Higher. Reach Customers.
- Optimized for service + city combinations (e.g., “Atlanta commercial roofing,” “Charlotte roof contractor”).
- Created content clusters around roof replacement, maintenance contracts, and leak repair.
- Within 90 days, Crabapple ranked Top 3 in multiple cities.
4. AI, A/B Testing – We Auto-Optimize to Boost Sales.
- G-Site’s AI ran constant testing on CTAs, contact forms, and ad copy.
- Identified high-performing variants that lifted conversion rates by 41%.
5. AI Chat & Booking – 24/7 AI That Books & Converts.
- Installed an intelligent AI chat that qualifies leads and books estimates automatically.
- Captured off-hours traffic that previously bounced converting nights and weekends into leads.
Results
- 8Ă— Return on Total Investment in less than six months.
- +39% increase in monthly jobs booked through the website.
- Cost per lead down 47%, with better-quality commercial inquiries.
- 24/7 booking automation captured 22% more after-hours leads.
- SEO rankings improved across all five states, doubling organic visibility.
“The growth feels incredible. We’re busier than ever and we can trace every booked job back to G-SITE.”
Liz Santamaria, CMO, Crabapple Roofing
Conclusion
By aligning marketing, tracking, and booking under one Sales-First System, Crabapple Roofing transformed from a regional contractor into a Southeast powerhouse.
They now operate with predictable job flow, measurable ROI, and nationwide credibility proving that when marketing is built for performance, growth isn’t a guess; it’s guaranteed.